Refund Policy
Last updated: October 25, 2026
We want you to be happy with InCost. Every new installation includes a free 4-day Pro trial, so you can try every feature before you pay.
14-day money-back guarantee
If InCost Pro does not work for you, you can request a full refund within 14 days of your first payment, for any reason. For yearly subscriptions, the 14 days also apply to each renewal payment.
How to request a refund
- Reply to your Paddle receipt email, or contact Paddle at paddle.net, or
- Write to us at hello@incost.app with the email address used for the purchase.
Refunds are issued by Paddle to the original payment method, usually within 5–10 business days. After a refund, the related Pro license is deactivated and InCost continues to work on the Free plan.
Cancelling a subscription
You can cancel at any time through the link in your receipt email or by writing to us. After cancellation, Pro remains active until the end of the period you already paid for, and you will not be charged again.